At Sun Studios in Memphis
Candy Harrington is the editor of the print (and online) publication Emerging Horizons, and she penned Barrier-Free Travel, which will be released in its third edition later this summer. This heralded book is a “nuts and bolts guide for wheelers and slow walkers,” covering everything from the logistics of air travel and how to protect your wheelchair in flight, to how to find an accessible hotel room and how to book accessible shore excursions while cruising.
Candy and her husband share their California home with an aviary full of rescued pigeons and three ring-necked doves. Plus, there’s Agnes the chicken. (“Yes,” says frequent-traveler Candy, “We do have a bird-sitter.)
How long have you been a travel writer?
About 34 years now. Outside of a sappy advice column I wrote for a now defunct hometown paper (from age 8-17) I’ve pretty much always covered some aspect of travel.
How did you start covering accessible travel?
I’m able-bodied, and I pretty much got my start because of boredom. About 16 years ago I got tired of writing what I considered fluff. I was writing mainstream travel, I needed a change and a friend suggested accessible travel. Nobody was doing it at the time and it sounded challenging, so I went for it. My colleagues all thought I was crazy, but it’s worked out well for me over the years. It’s still a challenge, which is good for me.
Do you ever cover general travel anymore, or is all your work about the accessibility of a place pr excursion?
I don’t cover mainstream travel at all — just don’t have the time or inclination. I do however cover accessible travel from every possible angle — interviews, property reviews, new products, reader questions, op-ed pieces, destinations, cruises, best practices, legal matters, rules and regulations and the general nuts and bolts. It keeps me pretty busy.
This is the third edition of Barrier Free Travel; what’s new?
A lot of access laws and regulations have changed — in major ways — since the last edition, so I’ve included updates about them. This includes everything from the Air Carrier Access Act, Canada’s One-Person, One Fare regulation and Europe’ s EU PRMS (all concerning accessible air travel) to the landmark hotels.com settlement and even upcoming changes in the ADA regulations. And since cruise travel is such a popular subject with my readers, I added a new chapter about shore excursions, which includes the contact information for 45 local tour operators who can provide accessible shore tours. Additionally I updated everything and added lots of new resources, including a worldwide list of companies that rent accessible vans. And of course I threw in some new tips and tricks, as well.
What U.S. city is most friendly to travelers in wheelchairs? How about a foreign city?
In the US I like San Diego — very family friendly with good accessible public transportation, some nice hotels and lots of accessible attractions like Sea World, the San Diego Zoo and Hornblower Harbor Cruises. Plus they have a great access guide published by Accessible San Diego.
Outside the US, it’s a toss up between Vancouver and London — both offer excellent access — but if I have to pick one I’ll go with London. The deciding factor is that all London Black Cabbies are wheelchair (and stroller) accessible. It’s the law, so in that respect they are even ahead of the US in access.
I’m assuming that in general, hotels, planes and public places have become more accessible in recent years. Is there still a hold-out anywhere — some place or some aspect of travel that is not accommodating to people with disabilities?
In the US, things are looking pretty good. Laws, including the ADA, have helped that; however in the past few years I’ve also seen a huge change in attitude from the hospitality industry. They are starting to look at disabled travelers as a market segment — one they want to attract. So I’ve seen many sites go above and beyond minimum access standards. I’ve even seen wheelchair-accessible tree houses in public spaces!
Worldwide, I’d say the biggest problem is with denied boardings to wheelchair-users by domestic airlines in Asia, Australia and Africa. In fact, Tiger Airways totally ruined one family’s vacation when they refused to board their daughter on a Singapore to Athens flight. The airline was well aware that she was a wheelchair-user, but when the gate agent saw her, her whole family was turned away. There’s not much you can really do about this, but it pays to be aware of the situation when traveling in those areas.
Candy at Bandelier National Monument
Is there anything in particular that parents should keep in mind if they are booking travel for their wheelchair-bound or disabled child?
Probably the biggest hiccup comes when little ones get too big to fly in a car seat. Many parents forget that they will need to figure out some way to stabilize their child if they lack the balance or the strength to sit up unassisted. Sometimes this can be done with pillows and blankets (on airlines that still provide them), but it pays to plan ahead. And remember, you can’t bring aboard anything too bulky, or seating devices that are not FAA approved. If you can find a way to stabilize the child for take-off and landing, you can recline them for the duration of the trip. But sometimes this takes a little advance planning.
You’ve traveled all over the world. Do you have a favorite personal location? Or a spot to which you’d like to return?
Well, I’m a mountain girl, so I love Yosemite, but not in the summer as it’s way too crowded for my taste. I lived in Far North Queensland (Australia) for a few years, in a town called Palm Cove, and absolutely loved it. New Zealand, specifically the North Island, is also a favorite of mine.
What’s in the future for you? Will you keep on doing what you’re doing for a while?
I expect so. Emerging Horizons is doing well, and I will keep writing more books; and I get a lot of assignments from other publications and have several regular columns. I’m also accepting a lot more speaking engagements these days, which I really love. Accessible travel will probably be part of my life until I die. I can see myself slowing down, but never totally retiring.
