My go-to upscale resort in Colorado is hands-down The Broadmoor. Every time I step on its beautifully manicured grounds and I experience the top-shelf service that comes with a AAA Five-Diamond property, I feel pampered, special and luxurious and I never want to leave. Well, I found The Broadmoor’s counterpart in Oregon. That is, The Allison Inn & Spa is actually a contemporary property – opened in 2009 – whereas The Broadmoor dates back to 1891. However, the attention to detail, indulgent accommodations, fine spa, excellent restaurant, and especially the thoughtful customer service from all levels of staff is every bit as fabulous at The Allison as it is at my favorite Colorado hotel.
Two examples of this attentive service come to mind: After a friendly bell boy showed me to my spacious room, he mentioned JORY, the on-site fine-dining restaurant where I’d be eating dinner that evening. He noted that I was by myself, and suggested I might like eating at the counter along the open kitchen. I agreed that seemed like a fun, interactive spot for me to sit and chat with the sous chefs and cooks as they prepared my food. After eating a few snacks from the complimentary array in my room (locally produced chips, chocolate and dried fruit — all free!), I popped down to the fine-dining room to check out the seating options. When I mentioned to the hostess that I might like to sit at the kitchen bar that night, she said, “Oh, are you Ms. Williams? I already have a note here to offer that section to you.” My nice bell boy already notified JORY of my interest. That’s knowing what I needed before I knew it. I like that.
The next day I wanted to break a $100 bill to leave some tips for staff. I called the front desk and asked if they had change, and the gentleman who answered said no problem. I said I’d be down in 20 minutes or so to exchange my bill. When I arrived at the front desk, I said I was the gal who’d called about changing a hundred, and the young man behind the desk said, “Oh yes, I have your small bills right here,” and pulled out a money bag with ones, fives and 10s. I appreciated so much that they’d already arranged to meet my request quickly and efficiently. Trust me, not all hotels would think to prepare like that.
But The Allison Inn & Spa clearly knows how to cater to its upscale clientele. It’s not inexpensive – a quick online search reveals king-bedded rooms starting at $330/night – but those rates, to me, aren’t outrageous either (especially when compared to the nicest hotels, say, in California’s upscale wine country). You get what you pay for when it comes to The Allison Inn & Spa, and in this instance, it’s excellent customer service from friendly, engaging staff; spacious accommodations with upscale touches, such as a deep soaking tub, included wi-fi and those complimentary snacks and drinks; plus a gorgeous setting amid grapevines — indeed, The Allison Inn & Spa has its own burgeoning vineyard, too.
After my one-night stay at The Allison Inn & Spa, I immediately texted both a best girlfriend and my husband: you’d love it here! That is, I think the property would make an excellent home base for a girls’ getaway (its location in Newburg in the Williamette Valley, is ideal for wine-tasting excursions (not to mention the on-site, 15,000-square-foot full-service spa and indoor pool would be a lovely place to wile away an afternoon). I’d also be so happy to spend a romantic weekend here with my husband — enjoying the sophisticated JORY restaurant with its seasonal American cuisine (ingredients are literally fresh from the on-site garden and local farms) as well as its acclaimed wine list and focus on local microbrews and hand-crafted distilled spirits.
Truly, I cannot speak more highly of my short experience at The Allison Inn & Spa. Here are just a few photos that will likely whet your appetite, too, for a lengthy vacation (okay, at least a long weekend) at this lovely, contemporary Oregon hotel.